Massage Therapist

Job Scope / Responsibilities:

1. Provide Professional Massage Treatments

• Perform various massage techniques such as Swedish, Thai, Aromatherapy, Deep Tissue, and Foot Reflexology based on customer needs and company service offerings.
• Tailor massage sessions to address client requests, tension areas, or specific therapeutic goals.
• Ensure consistent delivery of high-quality massage treatments in line with spa standards.

1. Customer Care and Service

• Greet clients professionally and ensure their comfort before, during, and after the session.
• Explain treatment procedures and benefits to customers.
• Maintain confidentiality and uphold high standards of hygiene and professionalism.

1. Preparation and Cleanliness

• Prepare treatment rooms with appropriate products, towels, and equipment before each session.
• Clean and sanitize treatment areas, massage tools, and linens after each use.
• Maintain an organized and relaxing environment for clients.

1. Health and Safety Compliance

• Follow all workplace safety and hygiene protocols as required by health authorities.
• Report any client health issues or contraindications before performing treatments.
• Ensure all products and oils used are within expiry and safe for use.

1. Teamwork and Operations

• Work closely with receptionists and spa managers to coordinate client schedules.
• Support daily operations such as stock checking, replenishment of oils and towels, and equipment maintenance.
• Participate in staff training and skill improvement sessions when required.

1. Professional Development

• Stay updated with new massage techniques, wellness trends, and customer care practices.