Operations Executive (Commodities) - Geylang

This role also acts as the primary liaison for coordination office clients, supporting operational excellence and maintaining strong client relationships.

• Manage daily operations of the Commodities department, ensuring smooth execution and timely service delivery.
• Serve as the main contact for clients, addressing operational matters and resolving issues efficiently.
• Handle full coordination and documentation for regional assignments, ensuring accuracy and compliance.
• Collect regular client feedback and collaborate with executing offices to implement service improvements.
• Ensure all operational activities adhere to client instructions, SOPs, and company standards.
• Identify and escalate any operational irregularities to the Line Manager and inform clients where necessary./
• Review and approve inspection reports, certificates, and invoices for completeness and accuracy.
• Maintain up-to-date client quotation sheets, office quotes, and subcontractor/lab rate records.
• Assist in business development by meeting with clients and supporting efforts to secure new assignments.