Retail Assistant

Working hour: Retail Working Hour (11am-10pm, can leave at 9pm if no booking)

Benefits:

• 5-20% performance related pay (PRP) per month
• 2% medical pay per month
• Annual salary increase

• Test, familiarize yourself with, and stay updated on all VR games offered in the store.
• Guide customers through game rules and usage procedures to ensure a safe and enjoyable experience.
• Oversee the operation of VR gaming stations and perform basic technical troubleshooting (e.g., PC, VR system, VR game setup).
• Conduct VR equipment maintenance and minor repairs (training will be provided).
• Assist customers with enquiries, recommend suitable game packages, handle bookings, and close sales.
• Perform daily operational duties such as cashiering, cleaning, and sanitizing equipment.
• Ensure good customer service standards are maintained.
• Carry out any other reasonable duties as assigned by the Company aligned with the scope of the role.

• Passion and interest in VR/gaming entertainment.
• Basic PC operation and troubleshooting skills.
• Customer service oriented, with good communication and interpersonal skills.
• Friendly, diligent, proactive, and able to work in a fast-paced environment.
• Able to work independently and as part of a team.
• Ability to communicate in English is required.
• Experience in retail, entertainment or service industry will be an added advantage.
• No prior experience is required. Training will be provided. Candidates who are keen to learn and willing to be trained are encouraged to apply.

Cynthia Lai | Registration No: R25146301