Account Manager (CRM/ Loyalty Program)

Key Responsibilities:

• Provide leadership and support during strategy, concept, and execution.
• Partners with internal teams to drive value and engagement.
• Looks for ways to improve account growth by understanding clients’ objectives and goals.
• Demonstrates ability to communicate, present and influence effectively at all levels.
• An expert at building credibility and trust while influencing buying decisions.
• Experience in delivering client-focused solutions based on customer needs.
• Effectively presents insights and recommendations and point-of-view.
• Assists and advises account and financial management relating to account profitability.
• Fosters a collaborative environment to encourage an exchange of ideas between cross-teams.
• Perceives obstacles and objections as an opportunity to engage, consult, and deliver value.
• Skills:
• Highly motivated individual with strong communications.
• Ability to excel in fast paced environment drawing on proactive problem-solving skills.
• Experience in managing internal and external teams.
• Keeping abreast with the latest marketing and client trends to build competitive solutions.

Building a deep and collaborative working relationship with clients and partners.

Requirements:

• Bachelor's Degree in Marketing or related field of study.
• 5+ years of account management experience (agency/MNC environment).
• B2B industry, CRM and Loyalty experience.
• Experience in marketing operations, communications and analytics.
• Strong expertise in Excel, PowerPoint and Project Management.
• Exposure to Data Analytics tools such Power BI and Tableau (preferably)
• Excellent communications, negotiation and presentations skills.
• To be successful and thrive in a results-driven environment, Account Manager need to
• Have deep understanding of customer experience and their digital transformation needs.
• Good organization skills, attention to details and multi-tasking.
• Manages client expectations, bringing issues/concerns to the clients' attention before they become issues, offering potential solutions, and advising of potential delivery delays.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.