Seafreight Customer Service Officer - Bedok

apartmentKWE-KINTETSU WORLD EXPRESS (S) PTE LTD placeBedok scheduleFull-time calendar_month 
Manage customer inquiries and complaints relating to Ocean freight.
  • Coordinate, receive and process shipments from booking/arrival to delivery
  • Prepare quotations, booking confirmations, and necessary clearance/shipping documents
  • Assist to manage and coordinate with internal stakeholders, customers and vendors administratively and operationally.
  • Checking of actual cost versus sell rate and ensure shipment is not under deficit.
  • Entry records in our Freight system and ensure an accurate level of data quality.
  • Shipment monitoring and filing/closure of shipping documents.
  • Other necessary tasks as assigned.
Job Requirements
  • Min 1 year of experience in customer service handling of customers’ accounts
  • Good knowledge of shipping procedures
  • Good command of English
  • Computer literate
  • Able to start work with short notice preferred.
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