Assistant Director of Catering

This role requires strong sales acumen, leadership capabilities, and excellent client relationship management skills.

Key Responsibilities

• Drive catering sales revenue through proactive solicitation of corporate, MICE, wedding, and social event business.
• Identify and develop new business opportunities to achieve departmental revenue targets.
• Conduct sales calls, client meetings, presentations, and hotel site inspections.
• Build and maintain strong relationships with existing and prospective clients, event planners, and corporate partners.
• Negotiate contracts and close business opportunities effectively.
• Collaborate closely with Banquet Operations and other departments to ensure seamless event execution and guest satisfaction.
• Monitor market trends and competitor activities to identify business opportunities and maintain competitiveness.

• Support the Director of Sales in managing the daily operations of the catering sales department.
• Lead, coach, and motivate the catering sales team to achieve KPIs and revenue goals.
• Provide guidance and support to team members in handling client enquiries, negotiations, and event coordination.
• Foster a positive and high-performing team environment.

• Prepare sales forecasts, monthly reports, and revenue analysis.
• Maintain accurate account and booking records in Delphi, Opera, or relevant sales systems.
• Assist in annual budgeting, forecasting, and strategic sales planning.
• Ensure all contracts, proposals, and event documentation are properly managed and updated.

• Minimum 4 years of relevant hotel catering or event sales experience in Singapore.
• Prior supervisory or managerial experience preferred.
• Strong knowledge of MICE, weddings, and banquet operations.
• Proven track record in achieving sales targets and managing key accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficient in Microsoft Office and hotel sales systems such as Delphi and Opera.
• Ability to work flexible hours, including weekends and public holidays when required.