[ref. f16560622] Account Manager - ICT Solution/ Gebiz - Tampines

Responsibilities:

• Act as the primary liaison for all client inquiries, concerns, and needs.
• Foster and grow strong client relationships by engaging with key business stakeholders to establish long-term partnerships.
• Maintain up-to-date and accurate client records, including monitoring contract updates and renewals.
• Collaborate with customers and internal cross-functional teams to ensure timely and effective delivery of solutions aligned with client expectations.
• Gain in-depth knowledge of the company’s products and services to identify opportunities for upselling and cross-selling.

Requirements:

• Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field
• Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred
• Have strong network and cyber security in the enterprise and government sectors as well as in local IT market
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level

HOW TO APPLY:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

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