Technical Support Engineer (Regional)

This role supports customers and internal stakeholders through material evaluation, application development, failure analysis, and technical solutions, working closely with Commercial and R&D teams & require someone with a strong plastic injection molding background.

Responsibilities:

• Provide technical support to customers and internal commercial teams, including technical data, material selection guidance, and competitor grade benchmarking for pre-sales and after-sales activities.
• Deliver comprehensive technical solutions beyond material supply, including tooling recommendations, part design analysis, CAE simulations, and injection molding support.
• Plan, conduct, and evaluate analysis methods based on actual application requirements to generate relevant technical data for customer development projects.
• Conduct molding trials with customers to validate material and application performance.
• Investigate mechanical and physical properties of engineering plastics using scientific instruments to support new product and application development.
• Perform failure benchmarking, root cause analysis, and destructive or non-destructive testing to identify material or application defects.
• Translate customer application requirements into material property specifications and collaborate with R&D to develop or formulate new materials.
• Support technical discussions and negotiations with customers on performance limitations of newly developed materials.
• Work closely with the commercial team to develop mid-term and long-term business strategies for target applications and markets.
• Provide technical support to the commercial team to achieve short-term sales and budget targets.
• Conduct market research on emerging technologies and industry trends relevant to current and future applications.
• Support technical marketing initiatives to develop new markets and customers.
• Provide technical training to distributors, traders, and business partners; extend training to customers when required.
• Maintain accurate technical documentation, test reports, experimental records, and procedures.
• Support and participate in trade shows, exhibitions, and technical seminars to enhance product branding and market presence.

Requirements:

• Degree in Polymer Science, Materials Engineering, Chemical Engineering, Mechanical Engineering, or a related discipline.
• Experience in engineering plastics, polymers, or related materials industries is a must
• Strong knowledge of material testing, failure analysis, and injection molding processes.
• Ability to translate application needs into technical and material solutions.
• Strong communication skills with the ability to work cross-functionally with commercial, R&D, and customer teams.
• Willingness to travel regionally

For more jobs: please visit https://www.onesevenc.com/jobs

Interested candidates may email your resume to Alycia Lim (alycia@onesevenc.com)

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

alycia@onesevenc.com

EA License No.: 23S2032 | R24124179