Toa Payoh - Assistant Manager / Manager, Events Management

This role is responsible for ensuring the smooth and professional delivery of all events, managing everything from guest experience and F&B to on-site logistics and cross-department coordination. The incumbent will report to the Estates division for operational matters, while supporting the Marketing & Communications, Partnership and Patronage, Business Development, Production Management, Visitor Experience teams on stakeholder-facing aspects of events.

Key upcoming projects include the Singapore Biennale in October 2025 and a Benefit Event in January 2026. Both events will require at least 4 to 6 months of advance preparation, and the workload will build up significantly in the lead-up to these milestone moments.

• Plan and manage end-to-end execution of SAM-hosted events, including exhibition openings, fundraising events, and VIP receptions
• Oversee guest list planning, invitation roll-out, RSVP tracking, seating arrangements, and guest communication
• Manage appointed event management companies or agencies, including the preparation of briefs, evaluation of proposals, and oversight of deliverables to ensure alignment with SAM's objectives and standards
• Coordinate F&B selection, vendor sourcing, event setup, dcor, and logistics
• Liaise with Mapletree and relevant authorities for events taking place beyond SAM's premises
• Work closely with internal teams on event publicity, on-site branding, and media needs
• Prepare detailed event run sheets and manage live event coordination across all parties
• Ensure compliance with safety and venue protocols for all events
• Plan and execute events involving Political Office Holders (POHs), ensuring all arrangements meet official protocols, security, and guest experience standards
• Conduct post-event evaluations and maintain documentation for institutional reporting
• Build and maintain a database of preferred vendors and event templates
• Manage event-related procurement processes, including drafting specifications for ITQs/ITTs, evaluating submissions, and ensuring compliance with procurement policies via SAP or relevant systems

• Minimum 5 years' experience in event management, preferably within the arts, hospitality, or cultural sectors
• Strong planning, vendor management, and interpersonal communication skills
• Experience managing external event management companies or vendors, including briefing, negotiation, and performance oversight
• Proven experience managing events involving Political Office Holders (POHs), with strong understanding of protocol, security, and guest handling requirements
• Experience managing high-level events with VIP guests and external partners
• Able to work independently and collaboratively across teams
• Comfortable being the sole events lead, managing multiple projects, budgets, and timelines with minimal supervision
• Comfortable working evenings and weekends, as required by event schedules
• Experience in procurement processes (ITQ, ITT) and finance systems such as SAP is preferred
• Solutions-oriented and resourceful, with a strong eye for detail and guest experience