Head of Finance Operations & Governance
St Luke's ElderCare Bukit Batok Full-time
Key responsibilities:
- Lead the end-to-end transformation of the finance function from a transaction-focused model to an insight-driven, business-partnering organisation.
- Oversee AP, AR, fees, subvention, grants, payments, and accounting for nursing homes operating under a single legal entity.
- Review, simplify, and standardise finance processes to improve efficiency, control, and scalability.
- Establish and strengthen finance governance, internal controls, policies, SOPs, and approval frameworks.
- Drive clean-up of backend finance processes, data quality issues, and legacy manual workarounds.
- Redesign the finance operating model, team structure, and role scope to improve sustainability, resilience, and clarity of accountability.
- Provide strong people leadership through coaching, capability building, and performance management of the finance team.
- Elevate finance capability in business partnering, particularly across fees, subvention, and grants, to support better financial decision-making.
- Lead the development of meaningful financial insights, scenario analysis, and financial modelling for management and stakeholders.
- Own the finance systems agenda, ensuring effective use of Business Central to support both transactional integrity and management reporting.
- Partner closely with senior leadership, operational heads, programme owners, and IT to align finance priorities with organisational objectives.
- Act as a key finance representative in audits, reviews, and engagements with regulators and governance bodies.
Qualifications & Experience:
- Bachelors degree in Finance, Accounting, or a related discipline; professional qualification (e.g. CA, CPA, ACCA) strongly preferred.
- Minimum 12–15 years of progressive finance experience, including senior leadership of finance teams.
- Proven track record of leading finance transformation or significant change initiatives.
- Strong experience across finance operations, governance, internal controls, and audit management.
- Demonstrated ability to build, coach, and uplift finance teams, including developing business partnering capability.
- Experience moving finance teams away from transaction-heavy work towards higher-value analysis and insight.
- Strong systems and data mindset, with hands-on experience using ERP systems (Business Central preferred).
- Excellent stakeholder management skills, with the ability to influence and challenge constructively at senior levels.
- Highly analytical, structured, and comfortable with financial modelling and scenario analysis.
- Experience in healthcare, social services, public sector, or grant-funded environments is an advantage.
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