Customer Service Officer/Agent | Changi Airport | AWS + Bonus

apartmentHey Rocket placeChangi scheduleFull-time calendar_month 

Location: Changi Airport

Key Responsibilities:

  • Handle passenger check-in procedures efficiently and professionally.
  • Serve as a service ambassador by assisting and guiding passengers with the use of Self-Service Kiosks and Auto Bag Drop machines.
  • Perform gate handling duties, including liaising with airline crew and coordinating flight departure processes with relevant departments.
  • Guide transit passengers between arrival gates and the Transfer Holding Area.
  • Provide support and assistance to passengers requiring special care.
  • Carry out any other ad-hoc duties as assigned by the supervisor.

Salary Package:

  • Basic salary: S$2,200 – S$2,500
  • Monthly allowances: Up to S$500+
  • Overtime eligibility
  • Joining bonus of $5000
  • Variable bonuses

Requirements:

  • Open to Singaporeans and local residents only
  • No prior experience required – training will be provided
  • Minimum educational qualification: NITEC / Higher NITEC / Diploma
  • Willingness to learn and adapt
  • Ability to work independently when needed
  • Willing to commit to rotating shift schedules (morning, afternoon, night)

Join our Team as a Customer Service Officer/Agent at the Airport!

Sarah Chee (R24123446)

Hey Rocket Pte Ltd (EA 21C0816)

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