IT Analyst, Quality Assurance
About The Company
We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.
Job Summary
The successful candidate will responsible for validating the quality, functionality, and reliability of software applications and systems through well-defined testing processes. This role involves developing and executing test plans, identifying and documenting defects, and collaborating closely with cross-functional teams to ensure products meet business requirements, industry standards, and user expectations before release.
This role is based in Tampines.
Key Responsibilities- Develop detailed test plans, test scripts, and testing strategies based on product specifications, business requirements, and industry best practices.
- Design, execute, and maintain both manual and automated test cases to evaluate functionality, performance, security, and reliability across various environments.
- Identify, analyse, and document defects using defect-tracking tools, and collaborate with development teams to ensure timely resolution of issues.
- Verify that all deliverables meet defined quality standards, business requirements, and regulatory or compliance criteria.
- Work closely with stakeholders to review requirements, clarify acceptance criteria, and address testing issues.
- Participate in all testing phases, including System Integration Testing (SIT), User Acceptance Testing (UAT), Pilot/Parallel runs, and Go-Live validation.
- Maintain comprehensive documentation of test plans, procedures, results, and progress reports for stakeholders and management.
- Continuously review and enhance testing methodologies, tools, and processes to improve QA efficiency and effectiveness.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Good knowledge of testing methodologies (e.g., functional, regression, integration, and performance testing).
- Hands-on experience with QA tools, test management systems, and bug tracking tools (e.g., JIRA, Selenium, TestRail, or equivalent).
- Ability to analyse test results, troubleshoot defects, and provide clear and actionable feedback.
- High attention to detail and a great commitment to delivering defect-free solutions.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Familiarity with automation testing frameworks or scripting languages (preferred).