Key Account Manager / Assistant - Choa Chu Kang

apartmentRichport Technology Pte Ltd placeChoa Chu Kang scheduleFull-time calendar_month 

Key Responsibilities

Account Management
  • Support end-to-end management of assigned key accounts, including sales planning, forecasting, and execution.
  • Act as the primary point of contact for key customers.
  • Learn and manage all customer-related online portals.
Customer Relationship Management
  • Develop and maintain strong relationships with key buyers, category managers, and suppliers.
  • Assist in developing and implementing business plans and category reviews to drive growth.
Cross-Functional Collaboration
  • Analyze scheduling and forecast data for internal teams (Sales, Planning, Process Engineering, Quality Assurance).
  • Coordinate with internal departments to ensure timely execution of initiatives and seamless service.
  • Proactively resolve issues related to order fulfillment and coordination.
Performance Monitoring & Reporting
  • Track sales, delivery, and quality performance; prepare monthly business reviews with actionable insights.
  • Stay updated on industry trends, competitor activities, and customer insights to identify growth opportunities.
Requirements
  • Bachelor’s Degree in Business, Marketing, or related field.
  • 2–3 years’ experience in FMCG (account management or sales support preferred).
  • Strong analytical, communication, and interpersonal skills.
  • Highly organized with attention to detail.
  • Proficient in MS Excel and PowerPoint; familiarity with Nielsen/retail data is an advantage.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proactive, resourceful, and results-driven mindset.
  • Experience in supermarket operations or trade marketing is a strong plus.
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