PROGRAMME COORDINATOR (5 years contract) - Choa Chu Kang

We are looking for a detail-oriented Programme Coordinator to support the operations of the Singapore Bus Academy (SGBA). In this role, you will help to manage and coordinate training programmes designed for bus industry professionals. You will need to work with LTA divisions and external stakeholders, such as public transport operators, SkillsFuture Singapore and Institutes of Higher Learning, to support the administration and coordination of training courses, including logistics and documentation.

Key Responsibilities:

• Coordinate and support the full range of SGBA training programmes and certification courses.
• Manage training administration, including trainee applications, enrolment, attendance, withdrawals, and assessment results.
• Maintain and update all training records and documents in the LTA Programme Administration and Learning System (PALS).
• Liaise with internal and external stakeholders including LTA, SkillsFuture Singapore, other training providers, and Institutes of Higher Learning to support administration work required for the enrolment of SGBA training programme.
• Collate and update the training statistics for SGBA training programme.
• Handle trainee and public enquiries, including appeals related to assessment results with appropriate communication.
• Ensure accurate registration of courses and timely communication with trainees and their employers on course fees and schedules. This includes technical certification such as Certification for Technical Specialist (CTS), Chartered Engineering, Technician Certification (CETn), Chartered Engineering Technologist Certification (CETg).
• Ensure timely submission and renewal of technical certifications (e.g. CTS, CETn and CETg) to SGBA
• Ensure proper maintenance of training facilities and materials necessary for day-to-day training and testing.
• Assist in development and coordination of new training initiatives and SGBA programme expansions.

Requirements:

• Minimum NITEC in Business Services, Office Management or related field
• Candidates with Diploma qualification in any discipline are welcome to apply
• Experience with training management systems (e.g. PALS) is advantageous
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel)
• Meticulous attention to detail
• Strong organisational and time management skills
• Excellent written and verbal communication abilities
• Good time management and able to multi-task
• Effective stakeholder management and coordination
• Candidates with previous administrative experience (at least 2 years) or relevant working experience in training centre operations would be advantageous

Working hours:

Work schedule is based on a 5-day work week, with workdays rostered between Monday and Saturday. Staff will be assigned to support either the start (8am–5.30pm) or end (8.30am–6pm) of training courses. Off days will be rotated as part of a rolling roster, and team members will be informed of their schedules in advance based on operational and training requirements.

This position offers an excellent opportunity to contribute to the professional development of Singapore's bus industry workforce while developing your skills in training administration and coordination.