Barista Manager

apartmentKings Cart Coffee placeDowntown Core scheduleFull-time calendar_month19/5/26

Role Summary

We are looking for an Barista Manager to oversee daily barista operations across multiple office sites. This role focuses on manpower coordination, service quality, operational efficiency, and client satisfaction, ensuring smooth and consistent service delivery.

Key Responsibilities

Plan and manage weekly barista schedules, including last-minute backfills
Ensure baristas maintain proper grooming, punctuality, and professionalism
Conduct regular site visits to audit drink quality, SOP compliance, and service standards
Handle client feedback and support strong working relationships
Monitor stock usage and coordinate replenishment with logistics
Escalate and follow up on equipment issues
Oversee usage and basic maintenance of automatic coffee machines
Submit monthly reports on site performance and consumption

Cross-Team Coordination

Work closely with logistics on stock, equipment, and site onboarding
Coordinate manpower support with other operations teams when required
Provide feedback to training / HR on staff performance and training needs

Requirements

Experience in barista, F&B, or service operations management
Strong people management and scheduling skills
Comfortable engaging clients and handling service feedback
Organized, proactive, and able to manage multiple locations
Barista experience preferred

Working Hours:

5-day work week, Monday to Friday, office hours.
Weekends and public holidays off.

Benefits:

5-day work week, Monday-Friday
$1200 New Join Bonus (T&C applies)
Staff discounts, birthday leave, medical benefits
Bi-annual bonus, skill development, and career progression

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