L1 IT Support | Financial Services (Shift - Based)

apartmentAdecco placeToa Payoh scheduleFull-time calendar_month8/1/26

The Opportunity

Be the first point of contact for technical assistance within the organisation and for our customers
Be involve providing prompt and efficient support to end-users, resolving issues related to hardware, software, and network systems, and ensuring minimal downtime for trading operations

The Client

Adecco is partnering with one of APAC's leading financial services firm that provides trading solutions in Singapore.

The Job

Respond to user enquiries via phone or ticketing system, and troubleshoot hardware, software, and network issues
Document, track, and escalate complex issues while keeping stakeholders informed.
Monitor systems and infrastructure, support trading platforms, and assist with end-of-day processing.
Set up and configure desktops, laptops, phones, trading terminals, and peripherals, ensuring high user satisfaction

The Talent

Minimum Diploma in Information Technology or relevant expertise
Minimum 3 years of experience in L1 desktop support
Experience supporting trading platforms such as FIS Valdi, Bloomberg terminals, CQG Desktop, or TT Futures

Next Step

Apply now through this posting or email your CV to [email protected], stating the position you are applying for

Shawn Teo

Direct Line: 9817 4696
EA License No: 91C2918

Personnel Registration Number: R25127747

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