Product Owner
M1 LIMITED Bukit Batok Permanent
Product Strategy & Roadmap
- Own and manage the end-to-end product lifecycle, from ideation to development, launch, and continuous optimization.
- Develop and maintain a clear product roadmap aligned with business goals, customer needs, and market opportunities.
- Monitor industry trends, emerging technologies, and the competitive landscape to inform and refine product strategy.
- Define and prioritize product features, enhancements, and bug fixes using data-driven insights.
- Act as the primary liaison between business stakeholders, technical teams, customer service, and external vendors.
- Communicate product changes and updates to both internal teams and external partners/customers.
- Collect and synthesize feedback from commercial teams, technical teams, retailers, and end users.
- Report on product performance and KPIs to the Business and Finance teams.
- Be accountable for Business-as-Usual (BAU) operations post-product launch.
- Support the business operations team in resolving daily issues related to product usage, retailer activities, and customer inquiries.
- Lead incident management efforts in collaboration with support and technical teams.
- Champion agile delivery practices using M1-certified tools such as Jira and Confluence.
- Translate business requirements into actionable technical scopes and user stories.
- Define clear test and acceptance criteria for each release and enhancement.
- Lead UAT and product validation exercises with internal and external stakeholders.
- Own the creation, monitoring, and reporting of platform and revenue KPIs.
- Analyze product usage, customer feedback, and operational data to identify improvement areas.
- Produce regular performance and recommendation reports to optimize user experience and product effectiveness.
- Lead continuous testing and optimization initiatives to enhance product performance and customer satisfaction.
- Understand current mobile app frameworks, best-in-class app capabilities, and digital product design principles.
- Provide expertise on native, hybrid, and PWA technologies, assessing trade-offs in customer experience, scalability, and time-to-market.
- Evaluate technical feasibility and ensure customer-centric implementation in collaboration with development teams.
- 3–5 years of experience in product management, digital transformation, or software delivery, ideally within the telecom or tech industry
- Familiarity with agile methodologies, with hands-on experience using Jira and Confluence
- Proven track record of translating business needs into product features and managing stakeholder communication
- Strong analytical skills with the ability to interpret product performance data and user feedback to drive continuous improvement
- Exposure to mobile or web app development, with an understanding of native vs. hybrid app technologies.
- Product Strategy & Roadmap
- Own and manage the end-to-end product lifecycle, from ideation to development, launch, and continuous optimization.
- Develop and maintain a clear product roadmap aligned with business goals, customer needs, and market opportunities.
- Monitor industry trends, emerging technologies, and the competitive landscape to inform and refine product strategy.
- Define and prioritize product features, enhancements, and bug fixes using data-driven insights.
- Act as the primary liaison between business stakeholders, technical teams, customer service, and external vendors.
- Communicate product changes and updates to both internal teams and external partners/customers.
- Collect and synthesize feedback from commercial teams, technical teams, retailers, and end users.
- Report on product performance and KPIs to the Business and Finance teams.
- Be accountable for Business-as-Usual (BAU) operations post-product launch.
- Support the business operations team in resolving daily issues related to product usage, retailer activities, and customer inquiries.
- Lead incident management efforts in collaboration with support and technical teams.
- Champion agile delivery practices using M1-certified tools such as Jira and Confluence.
- Translate business requirements into actionable technical scopes and user stories.
- Define clear test and acceptance criteria for each release and enhancement.
- Lead UAT and product validation exercises with internal and external stakeholders.
- Own the creation, monitoring, and reporting of platform and revenue KPIs.
- Analyze product usage, customer feedback, and operational data to identify improvement areas.
- Produce regular performance and recommendation reports to optimize user experience and product effectiveness.
- Lead continuous testing and optimization initiatives to enhance product performance and customer satisfaction.
- Understand current mobile app frameworks, best-in-class app capabilities, and digital product design principles.
- Provide expertise on native, hybrid, and PWA technologies, assessing trade-offs in customer experience, scalability, and time-to-market.
- Evaluate technical feasibility and ensure customer-centric implementation in collaboration with development teams.
- 3–5 years of experience in product management, digital transformation, or software delivery, ideally within the telecom or tech industry
- Familiarity with agile methodologies, with hands-on experience using Jira and Confluence
- Proven track record of translating business needs into product features and managing stakeholder communication
- Strong analytical skills with the ability to interpret product performance data and user feedback to drive continuous improvement
- Exposure to mobile or web app development, with an understanding of native vs. hybrid app technologies.
- Product Strategy & Roadmap
- Own and manage the end-to-end product lifecycle, from ideation to development, launch, and continuous optimization.
- Develop and maintain a clear product roadmap aligned with business goals, customer needs, and market opportunities.
- Monitor industry trends, emerging technologies, and the competitive landscape to inform and refine product strategy.
- Define and prioritize product features, enhancements, and bug fixes using data-driven insights.
- Act as the primary liaison between business stakeholders, technical teams, customer service, and external vendors.
- Communicate product changes and updates to both internal teams and external partners/customers.
- Collect and synthesize feedback from commercial teams, technical teams, retailers, and end users.
- Report on product performance and KPIs to the Business and Finance teams.
- Be accountable for Business-as-Usual (BAU) operations post-product launch.
- Support the business operations team in resolving daily issues related to product usage, retailer activities, and customer inquiries.
- Lead incident management efforts in collaboration with support and technical teams.
- Champion agile delivery practices using M1-certified tools such as Jira and Confluence.
- Translate business requirements into actionable technical scopes and user stories.
- Define clear test and acceptance criteria for each release and enhancement.
- Lead UAT and product validation exercises with internal and external stakeholders.
- Own the creation, monitoring, and reporting of platform and revenue KPIs.
- Analyze product usage, customer feedback, and operational data to identify improvement areas.
- Produce regular performance and recommendation reports to optimize user experience and product effectiveness.
- Lead continuous testing and optimization initiatives to enhance product performance and customer satisfaction.
- Understand current mobile app frameworks, best-in-class app capabilities, and digital product design principles.
- Provide expertise on native, hybrid, and PWA technologies, assessing trade-offs in customer experience, scalability, and time-to-market.
- Evaluate technical feasibility and ensure customer-centric implementation in collaboration with development teams.
- 3–5 years of experience in product management, digital transformation, or software delivery, ideally within the telecom or tech industry
- Familiarity with agile methodologies, with hands-on experience using Jira and Confluence
- Proven track record of translating business needs into product features and managing stakeholder communication
- Strong analytical skills with the ability to interpret product performance data and user feedback to drive continuous improvement
- Exposure to mobile or web app development, with an understanding of native vs. hybrid app technologies.
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Queenstown, 8 km from Bukit Batok
for a better world - more information about BW LPG can be found at https://www.bwlpg.com.
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