Customer Service Manager - Tampines - ref. m30047715
PERFORMANCE MICRO INTERNATIONAL PTE LTD Tampines Full-time
Job Description
- Provide excellent customer service, liaise with clients through e-mail and phone.
- Using SAP system to key in Sales Order, purchasing order, invoicing
- Follow up and to monitor delivery of outstanding customers’ orders and provide customer support for shipments
- Responsible for daily order processing, purchasing, invoicing
- Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading/ AWB)
- To co-ordinate with factory team for production progress and export/import shipment preparation
- Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
- Oversee Customer Service team
- Training will be provided
- Minimum GCE N or O level / Diploma in any discipline
- Responsible, positive attitude, be able to work independently and as a team leader
- Basic computer literacy and good knowledge in Microsoft office.
- Proficiency in Microsoft Excel and Word etc.
- Experience in customer service or logistic/supply chain/shipping industry .
- To handle queries and concerns from English and Mandarin speaking counterparts in regards with the documents related matter and to liaise with peer base in Taiwan and China
- Manage Customer service team
Private AdvertiserNovena, 14 km from Tampines
In this role as the Sales & Customer Service Manager (Centre level), you will assist the Director, Sales and Customer Experience in developing and executing sales & customer management plans for the Centre that you are responsible for.
To manage...
INTERNATIONAL SOS SINGAPORE PTE. LTD.Tampines
and with their beneficiaries who are enrolled in each region.
As a Customer Service Executive, you will respond to inbound and outbound calls and provide exceptional service with a professional attitude. If you enjoy helping people, have excellent communication skills...
Private AdvertiserGeylang, 8 km from Tampines
We are seeking an experienced and proactive Customer Service Representative Manager to lead and oversee our team of Customer Service Representatives (CSR). This role is responsible for ensuring exceptional customer service delivery, effective order...