Patient Service Associate - Operations (Frontline)

Company description:

The National Dental Centre of Singapore is the first and largest dental specialty centre in Singapore. National Dental Centre of Singapore offers you a challenging career with unlimited opportunities. Come join our team and make a difference in the lives of people.

Job description:

As a Patient Service Associate at the SOC, you will be delivering administrative support and contributing towards a seamless care delivery journey for patients at NDCS.

You are responsible for providing administrative services to our patients including, but not limited to:

• Delivering an excellent patient experience
• Assisting patients with registration and providing comprehensive explanations on what to expect during their care journey at NDCS
• Scheduling of appointments
• Collection of payments
• Conducting financial counselling

• Diploma in any discipline/ GCE ‘A' Level/ ‘O' Level / Higher NITEC in Service Skills
• Able to multi-task and work in a fast-paced and dynamic environment
• A team player with good interpersonal communication skills
• Meticulous and adaptable
• Proficiency in Microsoft application
• Preferably 2 years' experience in frontline customer service; entry-level candidates are welcome to apply