Sales coordinator

Sol Luminaire, an architectural lighting studio founded in Singapore, is expanding.

Join us as a Sales Coordinator to support the sales team in managing quotations, orders, deliveries, customer communications, and administrative processes to ensure smooth day-to-day operations and exceptional customer service.

Responsibilities:

• Prepare and manage quotations, delivery orders, and invoices
• Coordinate customer orders, deliveries, and commissioning schedules
• Assist in commissioning work for smart system (LTECH)
• Liaise with customers on order updates, delivery arrangements, and product-related matters
• Follow up on sales inquiries, order confirmations, and outstanding payments
• Support upselling and cross-selling opportunities when appropriate
• Coordinate with Sales, Finance, and Operations teams to ensure smooth order fulfilment
• Provide customers with product information and supporting documents
• Handle customer feedback, complaints, exchanges, and disputes professionally
• Maintain accurate sales records and documentation
• Perform administrative duties assigned by management

The Ideal Candidate:

• Has experience in sales coordination, sales support, customer service, or administrative roles
• Organised, detail-oriented, and able to manage multiple tasks efficiently
• Customer-focused with a proactive approach to problem-solving
• Enjoys working in a collaborative team environment and supporting day-to-day operations