IT Support Engineer - Yishun - ref. e10252219

placeYishun descriptionTemporary calendar_month 

Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

  • Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;
  • Stay updated on the latest security patches and updates for all systems and applications;
  • Serve as the first point of contact for troubleshooting system and network issues;
  • Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;
  • Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;
  • Conduct thorough research to identify software solutions that align with the company's requirements and objectives;
  • Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;
  • Set up and implement backup plans and business continuity plans for system applications and stored information;
  • Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;
  • Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;
  • Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

  • Minimum Degree in Information Technology;
  • 1-2 years related experience;
  • Familiarity with Server administration and switches configuration;
  • Basic understanding of cyber-security;
  • Ability to diagnose and troubleshoot basic technical issues;
  • Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;
  • Good interpersonal skills and a team player;
  • Strong communication skills with all team members;
  • Attention to detail and focus.
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