Associate Systems Analyst - L2 application support (P.O.D) - Toa Payoh
Synapxe Toa Payoh Full-time
Position Overview
The Programme.Operations.Digital (P.O.D.) division is currently hiring a L2 Ops support candidate.
Role & Responsibilities- Provide technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
- The candidate is responsible for delivering new and improve capabilities in systems monitoring, recovery and stability aspects of the system
- Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
- Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
- Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
- Defect fixes and resiliency related improvements
- Assist in training new Staff as well as customers on the technical side of the system and functionalities
- Assist in investigation (L1/L2 support) for user reported issues
- Able to write and comprehend complex SQL and Automation scripts
- Develop mitigating and/or preventive solutions
- Diploma or Bachelor’s Degree in Computer Science or other highly technical, scientific discipline
- 1 to 4 years of Technical / Application Support experience on multi technology platforms
- ITIL v3/v4 certification and strong service oriented experience / background preferred
- Experience in IT Service Operations preferred
- Strong Knowledge and understanding of IT industry environment and business needs
- Proven experience supporting Web / Mobile / Client based applications
- Good communication skills
- Hands on experience in SQL query
- Shift work (24*7)
KG INFORMATION SYSTEMS PTE. LTD.Toa Payoh
Role
We are seeking an experienced Application Support Specialist to manage and optimize our payment reconciliation systems, core banking platform applications, CRM Applications , SaaS and cloud-based applications support in banking domain...
SynapxeGeylang, 4 km from Toa Payoh
Position Overview
The Programme.Operations.Digital (P.O.D.) division is currently hiring a L2 Ops support candidate.
Role & Responsibilities
• Provide technical support for application related issues and performs daily service health monitoring...
IKAS INTERNATIONAL (ASIA) PTE. LTD.Toa Payoh
We are looking for Murex Application Support!
This is for you if you are a highly technical and analytical individual with strong knowledge of trading systems, particularly Murex, and a solid understanding of FX Cash and Commodities...