Sales Support Associate - Tampines - ref. b35674019

Job description

Posted By: Apt Hive Pte Ltd (EA Licence No. 25C2761)

About the Role

We’re looking for a proactive and dependable Sales Support Associate to join our client's team. This role is ideal for someone who enjoys supporting day-to-day sales operations, coordinating across teams, and delivering great service to both internal and external stakeholders.

While this is not a direct sales position, you will work closely with the Sales & Marketing team and play a critical role in ensuring smooth operations. There are opportunities for career progression for those who demonstrate strong communication, initiative, and a willingness to grow with the company.

• Manage and coordinate sales administrative processes, including quotations, orders, and documentation.
• Maintain accurate customer and sales records using internal systems and CRM tools.
• Respond to customer inquiries and support the sales team throughout the sales cycle.
• Coordinate delivery schedules and logistics with internal departments to ensure timely fulfilment.
• Generate sales reports, track KPIs, and assist in updating performance dashboards.
• Support inventory tracking and liaise with the Supply Chain team on stock availability.
• Work with other departments (e.g. Engineering, Logistics) to ensure project timelines are met.
• Assist in organising internal sales meetings, client visits, and company events.
• Follow up on outstanding payments and ensure compliance with credit terms.
• Maintain up-to-date customer databases and communication records.
• Contribute ideas for improving workflow efficiency and customer experience.

• A Diploma in Business, Engineering, or related field.
• Minimum 1 year of working experience in sales support, operations, or coordination roles.
• Good knowledge of Microsoft Office and familiarity with CRM or sales tracking systems.
• Strong communication and interpersonal skills.
• Detail-oriented, organised, and able to handle multiple tasks with minimal supervision.

• Clear growth path – Opportunities to take on expanded responsibilities or move into other areas (e.g. sales, operations, project coordination)
• Collaborative team environment – Work closely with experienced professionals across departments
• Skill development – Strengthen your operational, coordination, and communication capabilities
• Stable working hours – 5-day week with a fixed Saturday schedule and 2 rest days per week
• Supportive culture – We value initiative, learning, and open communication

If you’re a team player who wants to grow within a company that values dependability and potential, we’d love to hear from you.