Senior Infrastructure Engineer

apartmentNCS PTE. LTD. placeYishun descriptionPermanent calendar_month8/5/26

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact.

NCS is a subsidiary of the Singtel Group.

Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

Technical lead and mentor to junior database administrators.
Lead and manage database changes through change request process & provide status reports to the relevant parties.
Provide 1st and 2nd level operational database support.
Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
Ensure service level meet requirement. Propose and implement action plan when required.
Lead and monitor databases according to standard operations procedures.
Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Involve and lead in database implementation.
Keep abreast of database technologies.
A good team player and leader.
Prompt 24x7 support.
Good customer service.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or related field
At least five years of database administration experience
Proven expertise with Oracle Database administration and Microsoft SQL Server
Strong knowledge of database security, hardening, and compliance
Strong problem-solving and analytical skills
Effective collaboration with cross-functional technical teams
Ability to manage workload independently and meet project timelines

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site.

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