Senior Client Advisor

Originals Furniture – Bukit Batok, Singapore

Salary: $4,500 – $5,000 per month

Singaporeans and Permanent Residents only

Working hours 10-7pm

Must work Weekends & Public Holidays

About Originals

Originals is a leading furniture retailer in Singapore, known for curating timeless, globally sourced furniture and homewares that are made to last and live with. Our showroom is one of the largest in Singapore, and we receive new, unique shipments every month.

We are a dynamic and customer-focused team who believe in meaningful service and creating beautiful spaces. If you thrive in a fast-paced, design-led environment, we would love to meet you.

About the Role (Sales and Client Service)

As a Senior Client Advisor, you will play a key role in delivering an outstanding experience to every customer. You will contribute to the store's sales and performance goals while supporting the overall team and upholding the brand's core values.

• Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
• Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
• Proactive achievement of monthly sales objectives
• Follow-up on client enquiries and requests, including after sales services, proactively and independently
• Provide exceptional service standard, tailored recommendations, thoughtful alternatives, as well as anticipating future needs.]
• Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
• Work collaboratively with team members to deliver seamless service, ensuring client needs are always prioritized and addressed with a high level of care and professionalism.
• Work with and grow our designer database by actively reaching out to designers and firms to schedule meetings and foster connections.

• Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

• Adhere to all in-store SOPs
• Assist with scheduling and monitoring deliveries
• Preparing weekly reports
• Stocks receiving and packing in the respective categories assigned
• All other related duties as assigned by the Store Manager

• Conduct category scans for inventory purposes
• Assist with stock maintenance and cycle counts
• Replenishment of display merchandise as required

Requirements:

• Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
• Customer service oriented and driven in sales
• Independent individual with strong decision making skills
• Inquisitive mindset with the ability to engage
• Passionate in growing a career within the luxury retail industry

Ready to Apply?

Click "Apply" to submit your application and take the next step in joining our team