[ref. u44001417] Design Lead - Toa Payoh

Through rigorous prototyping, close collaboration, and responsive engineering, we create experiences that leave our craft, our community, and our clients better than before.

As an Experience Design Lead at Aleph, you will shape the next generation of digital ecosystems. By blending design, intelligence, and technology—and harnessing the power of AI with human-centered strategy—you’ll drive transformative experiences that push boundaries, inspire innovation, and set new standards for the future.

You are a maker and storyteller—a leader who blends creativity, data, and emerging technologies to shape the future of digital interactions. This full-time role is based in Singapore and requires hands-on collaboration with multidisciplinary teams, clients, and technology partners.

Responsibilities

• Leverage AI-powered design tools to accelerate creativity and prototype at scale.
• Utilise frameworks and tools to discover and ideate strategic models to address complex challenges.
• Demonstrate expertise in UX tools such as customer journeys, persona archetypes, service blueprints, and testing methodologies.

• Apply design functions to produce unique design elements (e.g. Typography, Colours, Iconography, Retouching).
• Incorporate innovative technologies in strategy development, while demonstrating familiarity with industry tools such as Figma, Adobe Suite, and Midjourney

• Present and communicate complex strategic concepts to varied audiences, facilitating stakeholder alignment and buy-in.
• Inspire, present, and communicate ideas through compelling storytelling and writing to underscore design decisions.

• Lead and manage intricate strategic projects, driving them from inception to successful conclusion.
• Use advanced project planning and management tools to ensure efficient execution and delivery of strategic initiatives.

• Apply design functions (and taste) to produce unique design elements (e.g., Typography, Colours, Iconography, Retouching).
• Collaborate with project managers/scrum coaches to devise a design plan and deliverables, demonstrating understanding of SCRUM.
• Mentor and lead cross-functional teams, fostering a culture of curiosity and experimentation.
• Partner with developers, strategists, and business teams to bring concepts from ideation to execution, integrating design ops and automation.

• Understand the influence of solid strategy on user experience, particularly in tech and AI contexts.
• Embrace constructive feedback, exhibiting resilience and a consistent desire to evolve your strategic acumen.

Criteria

• AI Workflow – Integrate AI into research, design, and delivery workflows to accelerate strategy, prototyping, and testing without compromising craft or rigour.
• AI Creations – Harness generative AI and emerging tools to create new forms of storytelling, design assets, and user experiences that extend beyond traditional methods.

• Collaborate with both management and working teams to enhance our reputation, business, and people through Project Leadership, Design Leadership, and Business Growth.
• Work with the Growth Team and fellow leads on business development efforts, crafting approaches, writing proposals, and presenting to prospective clients.

• Work closely with business teams to identify opportunities in the market and ongoing projects.
• Reframe insights and briefs into actionable outcomes to create unique propositions, solutions, and strategy.

• Drive the Creative Engineering culture, safeguarding quality of projects and deliveries from a creative standpoint.
• Mentor and ensure the welfare of the team, continuously evaluating productivity and identifying initiatives within the company.

Benefits

• Competitive salary—compensation will be based on experience.
• Casual work environment and attire.
• A solid team behind you: great people who love what they do.

• A fun and a fast-paced culture which promotes learning and knowledge sharing.
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program.
• Plenty of snacks (healthy and indulgent), catered lunches, beverages.

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.