Head (Human Resources)

Role Overview

You will partner with senior leadership to ensure that our people practices reflect our Care values, sustain staff well-being, and enable high-quality care for residents and clients.

1. Mission-Aligned People Strategy

• Develop and implement a holistic HR strategy that supports CWS’ mission, growth, and sustainability.
• Champion a culture grounded in service, compassion, and the dignity of every person.
• Advise leadership on workforce planning, organisational design, and change management.

1. Talent Attraction & Formation

• Attract individuals who are not only competent but also aligned with the organisation’s values and calling.
• Oversee recruitment, onboarding, and retention strategies, especially in a tight healthcare labour market.
• Design formation programmes that help staff connect their daily work to a deeper sense of purpose and service.

1. Staff Engagement & Well-being

1. Learning & Development

• Build strong capability development frameworks across clinical, operational, and corporate roles.
• Support leadership development and succession planning.
• Encourage continuous learning and professional growth, aligned with evolving eldercare needs.

1. Performance & Culture

• Integrate pastoral care philosophy into HR practices where appropriate.
• Oversee performance management systems that are fair, developmental, and mission-driven.
• Shape organisational culture to promote accountability, teamwork, and excellence in care delivery.
• Address staff relations issues with empathy, fairness, and integrity.

1. HR Operations &Governance

• Ensure HR policies and practices are compliant with Singapore regulations and best practices.
• Oversee compensation, benefits, and workforce analytics to support informed decision-making.
• Strengthen HR systems and processes for efficiency and scalability.

• A degree in Human Resource Management, Business, or a related field.
• At least 10-15 years of HR leadership experience, preferably in healthcare, social services, or non-profit sectors.
• Strong understanding of Singapore employment laws and workforce challenges.
• Proven ability to lead organisational change and build high-performing teams.
• Collaborative leadership style with the ability to work across multidisciplinary teams.
• Uphold integrity and accountability in managing human resources.
• A problem-solver with integrity, curiosity, and strong commitment to serving seniors and vulnerable communities.

Please write in with detailed CV and expected salary to:

car••••@stjh.org.sg