Customer Service Executive (Marine Logistics)

apartmentSmarthire by SEEK placeChoa Chu Kang scheduleFull-time calendar_month20/1/26

Our client is seeking a Customer Service Executive (Marine Logistics) to join their team!

About Our Client

Our client is a distribution group specializing in the storage, delivery, and supply of marine lubricating oil in Singapore. With a strong presence in the maritime industry, they offer excellent opportunities for career growth and development.

What you'll be doing?

Process orders: Handle order processing, customer order verifications, and follow up with customers to ensure smooth transactions.
Coordinate shipments: Liaise with booking agents and ship operators to manage supply schedules and vessel loading.
Collaborate with planners: Work closely with the planning team to ensure timely supply and efficient coordination.
Manage customer relations: Handle customer complaints, provide solutions, and foster long-term relationships through open communication.
Ensure accurate documentation: Prepare and manage delivery orders, closing job orders for billing upon completion.
Maintain safety standards: Contribute to a safe work environment by following OSH programs and relevant regulations.
Support team initiatives: Assist with various tasks as assigned to support the overall success of the customer service department.

Who are they looking for?

Process improver: Analytical skills to identify areas for improvement in customer service processes and workflows.
Tech-savvy: Proficiency in Microsoft Office (Word, PowerPoint, Excel) and Outlook to efficiently manage daily tasks.
Educational background: GCE N Level, GCE O Level, or Professional Certificate.
Industry familiarity: With at least 1 year of customer service executive experience in logistics/ marine operations.

Other Information:

Working Hours: Monday to Friday: 8.30am – 5.30pm
Basic Salary $2800 - $3100
Office Location: Penjuru Lane, Company Transport pick up from Jurong East MRT

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We encourage applications from individuals of all backgrounds and experiences who are passionate about delivering exceptional customer service.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

business_centerHigh salary

Customer Service Executive (Marine Logistics)

apartmentSmarthire by SEEKplaceBukit Batok, 3 km from Choa Chu Kang

Our client is seeking a Customer Service Executive (Marine Logistics) to join their team! About Our Client Our client is a distribution group specializing in the storage, delivery, and supply of marine lubricating oil in Singapore. With a strong...

check_circleNew offer

Customer Service Executive

apartmentTHE VIKING CORPORATION (FAR EAST) PTE LTDplaceChoa Chu Kang

Job Summary We are hiring a Customer Service Executive to manage customer communications, process orders, and coordinate shipments while supporting internal teams to ensure smooth operations and timely payments. Responsibilities • Communicate...

starFeatured

Customer Service Executive - BYD/Denza

apartmentHarmony AutoplaceToa Payoh, 12 km from Choa Chu Kang

Job Title: Customer Service Executive - BYD/Denza 5 days works week Location: Ubi Key Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and chat. • Assist in booking appointments for customers...