Head, Enterprise Risk Management

Company description:

CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today!

Job description:

The Head of Enterprise Risk Management (ERM) is responsible for leading the strategic development and management of a comprehensive risk management framework across Changi Airport Group of companies, covering all airport operations, construction project development, engineering & maintenance, commercial, and corporate functions.

The ideal candidate should have good expertise in operational management, operational risks, or infrastructure management.

Key Responsibilities

• Develop and execute the ERM strategy aligned with the airport's operational, safety, and commercial objectives
• Advise senior management and the board on key risk exposures, mitigation strategies, and emerging threats

• Design and maintain a robust ERM framework tailored to complex airport operations, including passenger services, cargo, retail, and infrastructure
• Establish governance structures and risk committees across departments and subsidiaries

• Oversee risk assessments related to airside operations, ground handling, terminal management, emergency response, sustainability and infrastructure development
• Collaborate with safety, security, operations, project development and engineering teams to ensure alignment with ICAO, CAAS, and other local/international regulatory standards

• Ensure compliance with Singapore aviation regulations (e.g. CAAS, MOM, NEA) and international standards (e.g. ICAO, IATA)
• Serve as the primary liaison with regulatory bodies, auditors, and external consultants on risk-related matters

• Deliver risk dashboards and reports to the board, audit committee, and senior management
• Promote a risk-aware culture through training, workshops, and internal communications and engagements

• Build and lead a high-performing ERM team with expertise in aviation risk, compliance, and analytics
• Foster collaboration across departments to embed risk management into daily operations

• At least 3 - 5 years in a senior leadership role at a mid to large-sized organisation
• Passionate in risk management with strong understanding of operational and infrastructure risks in complex, large-scale infrastructure settings
• Proven hands-on experience managing operations and infrastructure risks across complex, multi-functional operations