Technical Support Engineer
Hikvision Toa Payoh Full-time
Hikvision provides a broad range of physical security products, covering video security, access control, and alarm systems. We also provide integrated security solutions powered by AI technology to support end-users with new applications and possibilities for safety management and business intelligence.
Over the past several years, we have deepened our knowledge and experience in meeting customer needs in various vertical markets with professional and intelligent solutions, including smart city, transportation, retail, logistics, energy, and education.
Responsibilities- Provide technical support to business opportunities
- Prepare project delivery ,plan design and review,testing and verification,to ensure that the solution can be stably implemented.
- With active promotion,projects executed in reasonable process,and deliveredwith high quality and accurate project materials and deliverables in time.
- Quickly solve problems in the progress and receive good comment fromcustomers;promptly feedback problems to corresponding departments withadvice valuable for effectively improving - products and solution.
- Provide technical support in new product/proposal introduction,material output of product technology,material output of product promotion,marketing activity support.
- In charge of Planning and Implementation of Customer/User Training.
- At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.
- More than one year of experience in project technical support, with familiarity in network communication technology preferred;
- Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient;good documentation writing skills.
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Job Description & Requirements
Position Overview
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transportation, retail, logistics, energy, and education.
Responsibilities
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• Prepare project delivery ,plan design and review,testing and verification,to ensure that the solution can be stably implemented...