Restaurant manager - Pasir Ris
Pasir Ris Full-time
Job Description
We are looking for a dynamic and experienced Restaurant Manager to lead our front-of-house team and ensure the smooth daily operation of our restaurant. The ideal candidate is passionate about hospitality, attentive to detail, and committed to delivering exceptional guest experiences.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring excellent service standards and guest satisfaction.
- Lead, train, and motivate the front-of-house team to perform at their best.
- Work closely with the kitchen team to ensure seamless communication and smooth service flow.
- Manage reservations, floor plans, and guest interactions, including VIP and regular customer relations.
- Monitor service quality, handle guest feedback professionally, and resolve issues effectively.
- Ensure compliance with hygiene, safety, and licensing regulations (including NEA and liquor license standards).
- Manage staffing schedules, performance reviews, and team development.
- Assist in budgeting, cost control, and achieving revenue targets.
- Report on daily operations, including sales, customer feedback, and staff performance.
Requirements:
- Proven experience as a Restaurant Manager or Assistant Manager in a high-volume or fine dining environment.
- Strong leadership, interpersonal, and communication skills.
- Detail-oriented, well-organised, and hands-on.
- A passion for hospitality, service excellence, and team development.
- Familiarity with POS systems, reservation platforms (e.g., SevenRooms, Chope), and basic administrative tools.
- Knowledge of Singapore’s food and beverage regulations is a strong plus.
- Able to work evenings, weekends, and public holidays as required.
Raffles Hotels & ResortsGeylang, 9 km from Pasir Ris
will present Chef André Chiang’s culinary philosophy and gastronomic mastery within the magnificent setting of the hotel’s new signature restaurant, housed in the elegant, neo-Renaissance Main Building.
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