(Japanese Speaking) Project Management Officer / Banking Financial Services

apartmentGood Job Creations placeBukit Merah scheduleFull-time calendar_month10/3/26

Job ID: 1485521]

Responsibilities:

Respond to user queries with a proactive service mindset, ensuring timely resolution and clear communication.
Provide technical and non-technical support for the Singapore branch, ensuring high service standards.
Communicate effectively with users, technical teams, and senior management.
Report incidents accurately, including business impact and workaround measures.
Maintain detailed logs of user requests and prepare comprehensive reports for stakeholders.
Coordinate with L3 support teams and vendors, defining SLAs and ensuring adherence.
Perform basic application health checks and support systems running on Windows Server or Linux Server.
Support banking or financial applications.

Requirements:

5–8 years of experience in L2 Application Support, including at least 2 years in a lead role within a financial institution.
Minimum 5 years of experience in banking services, operations, or supporting services for financial institutions.
Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
Experience with Azure DevOps and application support.
Familiarity with IT service management principles (ITIL preferred).
Proficiency with IT service tools such as ServiceNow and Jira.
Strong customer service skills, problem-solving abilities, and ability to work under pressure.
Ability to collaborate across internal teams and external providers to resolve complex issues.
Experience supporting Japanese-speaking users in a Japan-based financial institution is an added advantage.
Exposure to MAS Technology Risk Management framework, risk awareness, and financial institution IT infrastructure is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Kota Baba
EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

#SCR-kota-baba

electric_boltImmediate start

Pricing Analyst (Insurance - Financial Services)

apartmentMorgan McKinleyplaceSingapore River, 2 km from Bukit Merah

We are looking for an #ActuarialAnalyst for our client, a Multinational Universal Bank to provide end-to-end Pricing and implementation of new financial services products. Responsibilities • Led the end‑to‑end pricing and introduction of new...

business_centerHigh salary

Cybersecurity Project Manager (Financial Services)

apartmentEVOLUTION RECRUITMENT SOLUTIONS PTE. LTD.placeBukit Merah

security policies, regulatory requirements, and industry best practices. Job Requirements • 5–15 years of experience in cybersecurity project management, ideally within financial services or similarly regulated industries. • Demonstrated experience...

thumb_up_altRecommended

(Japanese Speaking) Project Management Officer / Banking Financial Services

apartmentGood Job CreationsplaceToa Payoh, 7 km from Bukit Merah

Requirements: • 5–8 years of experience in L2 Application Support, including at least 2 years in a lead role within a financial institution. • Minimum 5 years of experience in banking services, operations, or supporting services for financial institutions...