Inside Sales & Account Relationship Executive
Goldbell Group Outram Full-time
This is an exciting opportunity to join the team at Goldbell Car Rental Pte Ltd as Inside Sales & Account Relationship Executive. In this full-time role, you will be responsible for building and maintaining strong relationships with our valued customers.
Key responsibilities
Inside Sales (New Customers)- Identify and qualify potential customers through inbound leads, cold calls, and outreach
- Conduct customer calls to assess needs and generate qualified opportunities
- Schedule meetings and hand over qualified leads to the Sales team
- Manage and nurture leads using CRM and sales platforms
- Work closely with Marketing, BI/BA, and Sales teams to improve lead quality and conversion
Inside Sales KPIs (Annual):
- 60 Qualified Leads (New Customers)
- 6 Key Account Qualified Leads (New Customers)
- 12 Closings (New Customers) Qualified lead = quotation/opportunity with immediate requirement
- Manage and grow relationships with key and house account customers
- Act as the main point of contact for contract and vehicle-related matters
- Address customer issues promptly to ensure smooth leasing experiences
- Identify opportunities for renewals, upgrades, and additional fleet services
- Ensure customers understand lease terms, compliance, and contract requirements
- Collaborate with internal teams to deliver seamless customer service
Account Management KPI:
Contract Retention % (House Accounts)
What we're looking for- Minimum GCE 'N' or 'O' Levels qualifications or equivalent
- Strong communication, interpersonal, and negotiation skills (verbal and written)
- Essential telemarketing skills
- Ability to qualify leads, handle objections, and secure appointments
- Experience using CRM systems and sales tools
- Good time management and ability to manage multiple leads and accounts
- Customer-oriented with strong problem-solving skills
- Comfortable working with targets and performance metrics
- Knowledge of automotive, leasing, or fleet services is an advantage
What we offer
At Goldbell Car Rental, we are committed to providing our employees with a supportive and collaborative work environment. You'll have the opportunity to work with a dynamic team and receive ongoing training and development to help you reach your full potential.We also offer a competitive salary, generous benefits package, and the chance to be part of a leading brand in the car rental industry.
If you're interested in this exciting opportunity, please Apply Now to become our next Inside Sales & Account Relationship Executive.
Annual Incentives based on calendar year payout applicable for KPI achievements.
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