Customer Service Officer (Customer and Distribution Touchpoints) - Geylang

apartmentRecruitFirst placeGeylang descriptionTemporary calendar_month 

Do you have a passion for customer service? Join this exciting role where you will be handling enquiries and requests through phone calls and emails!

Key Responsibilities:

  • Attend to enquiries and requests from phone calls/emails in a professional and prompt manner
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) System
  • Ensure effective and timely follow-up as promised to customers
  • Alert management of issues and concerns that require escalation for complete resolution
  • Prepare effectively and accurately requests
  • Work closely with stakeholders on the service request requirements
  • Deliver service requests within stipulated service standard
  • Undertake projects or other responsibilities as assigned

Requirements:

  • Minimum of 'A' Levels or Diploma
  • Good time management skills and meticulous
  • Strong interpersonal and communication skills

You will be deployed to:

Locations: Eunos Area
Working Hours: Monday to Friday, 9.00am to 6.00pm

Duration: 12 months

Apply Now!

Interested applicants please send your resume to [email protected]

Only shortlisted candidates will be notified.

Dexter Ng Yu Han
Outsourcing Team
RecruitFirst Pte Ltd

13C6342

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