IT Manager / Assistant IT Manager (Hands-on/East/Perm)

Summary

A hands-on managerial role requiring 5–6 years of relevant IT infrastructure experience, The ideal candidate will possess strong technical expertise in managing both on-premise and cloud environments, with broad knowledge across IT management and emerging technologies.

• Lead and guide the Infrastructure Team in achieving company goals and maintaining operational excellence.
• Collaborate with internal departments to address infrastructure and system needs.
• Plan and execute strategic IT projects to ensure smooth implementation.
• Supervise deployment and IT setup for retail roadshows.
• Manage relationships with vendors and service providers.
• Administer Active Directory, GPO, DNS/DHCP, and Microsoft 365.
• Oversee servers (Hyper-V) — creation, upgrading, migration (Dell/HP).
• Manage data backup using Veeam, Cloud Solution, and Dell AppSync.
• Configure and maintain firewalls (Cisco FirePower, FortiGate) and network equipment.
• Administer Dell SAN Storage (VNX, XtremIO, PowerStore) and security tools (Network Box, Kroll SentinelOne).
• Utilize IT management tools such as MECM, GFI Event Manager, AD ManagerPlus, Freshdesk, Cisco ISE.
• Manage Azure AD Connect and AWS instances.

• Diploma or Degree in Information Technology or related discipline.
• Minimum 5 years of IT Infrastructure experience; retail background preferred.
• Strong technical knowledge in networking, infrastructure, and data centre architecture.
• Proven experience in project management and vendor management.

• Windows OS & Active Directory (DFS, domain structure)
• Server & Client Deployment / Virtualization
• LAN/WAN Configuration (MPLS, Peplink)
• Router & Switch Setup (Cisco, Meraki preferred)
• Wi-Fi Network Design & Deployment
• Cloud Platforms: AWS & Azure
• Office 365 Administration
• Storage: Dell/EMC XtremeIO, VNX
• Data Backup & Recovery: Hyper-V replica, VHD, ShadowProtect, Storsimple, SQL DB
• Disaster Recovery & Security Management
• PABX/IP Telephony, VPN, Firewall Management
• IT Budgeting & Vendor Management

How to Apply:

Interested applicants, please press "apply now"

Regret to inform that only shortlisted candidates will be contacted.