Service Admin Coordinator / Customer Service - 5 days #77372 - Hougang

Service Admin Coordinator / Customer Service - 5 days #77372

• Industry/ Organization Type: General Wholesales Trade
• Position Title: Service Admin Coordinator
• Working Location: JTC Defu Industrial City
• Working Hours: 5 days (Monday to Friday, 8AM-5PM/ 8:30AM-5:30PM)
• Salary Package: Basic Salary + Mobile Allowance + AWS + Variable Bonus + Medical & Dental Benefits
• Duration: Permanent

• Support and comply with all Safety, Health, Environmental, and Sustainability (SHECS) policies and initiatives.
• Adhere to company policies and promote a collaborative, inclusive, and respectful workplace.
• Coordinate with internal teams, clients, and subcontractors to ensure seamless program execution.
• Maintain consistent and effective communication across all stakeholders.
• Manage daily service orders, ensuring SLAs are met and issues are promptly resolved.
• Review SOWs, define service scopes, and request quotations from subcontractors.
• Prepare and submit quotations and purchase orders, ensuring accuracy and timely uploads to client portals.
• Schedule and coordinate logistics, including BOL preparation and pickups.
• Verify subcontractor reports and documentation before submission.
• Upload reports, certificates, FMV, and Makor data into relevant portals.
• Compile and share final reports with clients, ensuring all required documents are included.
• Provide administrative and purchasing support and assist with ad hoc tasks as assigned.
• Perform other ad hoc duties as assigned.

• Minimum 2 years of relevant experience in technical background.
• Diploma or equivalent work experience in a customer service role.
• Excellent communication and presentation skills.
• Highly organized with sharp attention to detail.
• Proficient in data analysis and Microsoft Excel.
• Flexible, with strong time management and multitasking abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #77372 on the email subject.

In such cases, we recommend continuing your job search to maximize your opportunities.

Angel Lim | EA Reg No.: R1769781