It manager - Geylang
Geylang Full-time
Duties & Responsibilities
- Deploy IT infrastructure and network standards, procedures, and drive implementation and maintenance across Singapore hotels, to ensure the stable operation of the organization's IT assets.
- Manage and support all IT information systems.
- Manage and drive special projects or initiatives for the hotel / group as assigned.
- Operation Excellence
- Provide availability, maintenance and ongoing support to ensure strong and stable network infrastructure for the hotel including routers, switches, hubs, UPSs etc.
- Oversee the administration of user accounts, permissions, and access rights.
- Standardizing IT applications, systems and assets, act as the gatekeeper of documented and mapped infrastructure & application standards. Streamlining the processes to promote and drive a best practice to improve quality delivery environment.
- Analyze and report on problems trends and root causes.
- To coordinate with the vendor to resolve any issues/problems with the network and infrastructure, ensure vendor adherence to established customer service levels.
- Work with and support business stakeholders to plan and manage business solution, providing availability, maintenance and ongoing support to the business applications. Streamline the processes to promote and drive a best practice to improve quality delivery environment.
- Keep abreast of all applications and functional changes and inform the business stakeholders and users. Collect and record any enhancements that are required by the stakeholders, support the feasibility studies.
- Formulate and develop standard IT guidelines for configuration, operation and maintenance procedure related to various application systems.
- Data Security, Disaster RecoverY
- Ensure meeting of Group's security standard, IT standards, and PCI requirements relating to all aspect of IT infrastructure.
- Manage and ensure effectiveness of servers, including e-mail, file & print, and backup servers, and their associated operating systems and software
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection system
- customer expectations and drive adoption of IT operating and security policies and procedures. Attest all processes meet with security and regulatory requirements.Work with different IT functions to address external / internal audit gaps identified within the timeframe committed.
- Develop, implement and maintain policies, procedures and associated training plans for network resource administration and appropriate use.
- Manage respective vendors to ensure projects are implemented and delivered according to agreed timeline, schedule, design, plan and cost.
- Contribute and participate in new business application projects.
Geylang
Job Description:
Our client is a leading multinational Private Bank (located at Raffles Place). Right now, they are looking for a IT Manager to join their well-established Tech team. The successful candidate will need to have a strong background...
THE JAPAN RESEARCH INSTITUTE, LIMITEDBedok, 4 km from Geylang
in the Japan Head Office.
Risk and Control
• Provide timely escalation and resolution of major issues to Management and Head Office.
Client and Stakeholder Engagement
• Act as liaison between end users and IT team in local market and Japan Head Office...
PARKROYAL Collection Hotels & ResortsGeylang
About the job
Role:
To provide on-site technical leadership for hotel IT systems, support critical infrastructure, and act as a key resource bridging vendor support and in-house needs, ensuring continuous, secure, and efficient operations.
Key...