Senior Bridal Consultant (Sales) - Toa Payoh

• Needs Analysis & Recommendation: Thoroughly understand the bride's wedding theme, personal preferences, budget, and body type to accurately recommend suitable gowns and offer styling advice.
• Fitting Service: Assist customers with gown fittings, provide expert guidance and adjustments, ensuring a pleasant and efficient trial experience.
• Contracting & Follow-up: Responsible for negotiating, signing sales contracts, and processing payments; continuously track order progress to ensure timely delivery or pickup of the gown/dress.
• Client Relationship Management: Establish and maintain excellent customer relationships, conduct follow-up calls, and identify potential clients.
• Store Maintenance: Assist with the organization, display, and daily maintenance of the gowns and dresses in the store, keeping the showroom clean and aesthetically pleasing.
• Performance Goals: Proactively strive to meet and exceed individual sales targets set by the company.

Requirements:

Essential Qualifications:

• Experience: Minimum of 1 year of sales experience in bridal wear, luxury goods, high-end retail, or a related service industry.
• Appearance & Demeanor: Presentable with a refined and elegant appearance; possessing a confident and graceful demeanor that reflects the brand's professionalism and aesthetic.
• Communication Skills: Excellent interpersonal communication, expression, and negotiation skills; high level of affinity and adept at listening to and understanding client needs.
• Service Orientation: Strong sense of service excellence and responsibility, attention to detail, and the ability to provide high-standard, personalized service.
• Resilience: Able to adapt to the pace of the retail industry, including working on weekends and public holidays, with strong stress-management skills.

Preferred Qualifications (Bonus Points):

• Product Knowledge: Possesses deep knowledge and unique insights into bridal gown styles, fabrics, and fashion trends.
• Language Skills: Proficiency in English or other foreign languages (spoken) is a strong advantage, especially when serving foreign or high-end clientele.
• Learning Ability: Passionate about fashion and aesthetics, with the ability to continuously learn and enhance professional knowledge.

Compensation and Benefits:

• Base Salary + High Sales Commission + Performance Bonus (Details negotiable)
• Social Insurance and Housing Fund (or equivalent private insurance)
• Paid Annual Leave
• Employee discount on store merchandise or custom services
• Professional training and opportunities for career advancement