Senior / Operations Executive | HR | Up to $3300 - Toa Payoh

Adecco is a global leader in workforce solutions, specializing in staffing, recruitment, and HR services across various industries. With a vast network and expertise, we help businesses find the right talent while supporting individuals in advancing their careers.

• 9am - 6pm (4 weekdays & 1 weekend)
• Main Office: Shaw Centre, may have to visit client's site
• Up to a gross of $3300
• 1-Year Renewable Contract

Job Scope

• Involves in budgeting, planning of resources and timelines
• Collaborate with internal teams (e.g., Finance) to ensure smooth invoicing and payments.

• Provide comprehensive Human Resource Solutions (e.g., Employment Act, market trends, salary benchmarks) to clients.
• Ensure client satisfaction through regular operational reviews, timely invoicing, and addressing escalations.
• Participate in gathering requirements and managing service delivery.
• Handle service recovery and out-of-scope requests as needed.

• Partner with recruitment team to source and screen candidates using structured methods.
• Manage interviews, offers, and the onboarding process, including contract administration and induction.
• Associate Management
• Oversee associate performance, welfare, and disciplinary matters.
• Respond to employment-related queries and ensure punctuality and attendance, especially on weekends.
• Execute retention activities and manage associate welfare.

• Act as the primary operational contact for service delivery, ensuring tasks are completed within scope.
• Manage part-timer rostering, monitor service quality, and maintain an on-site presence when necessary.
• Streamline communication between clients and associates and improve work processes.
• Maintain accurate documentation and compliance with company and legislative policies.

• At least 2 years of relevant experience
• Proficient in Microsoft Office and willing to learn technologies
• Skilled in service delivery, problem resolution, and service recovery
• Good communication and strong interpersonal skills
• Team player and self-motivated

• Click "Apply" or email your resume to [email protected]

Wong Zhi Cheng

Personnel Registration Number: R22105888