Field Service Engineer - Geylang
Geylang Full-time
Join Weber Food Technology – A Global Leader in Food Processing Solutions
With over 40 years of innovation and excellence, Weber Food Technology has become a global market leader in slicing systems and a trusted provider of automation and packaging solutions for the food processing industry.
We are looking for a Field Service Engineer to join our dynamic team and support our growing operations across Asia.
Key Responsibilities
Technical Support- Perform installation, field service, and provide basic technical training to end-users (local and overseas) in the Food Processing Industry.
- Provide technical support such as remote troubleshooting, fault diagnosis, and technical guidance to end-users via email and/or phone across the Asia region.
- Ensure all service activities meet company standards and customer satisfaction goals.
- Perform initial troubleshooting following Standard Operating Procedures (SOPs).
- Escalate complex issues to higher-level support and monitor resolution progress within Service Level Agreements (SLAs).
- Identify and report recurring technical issues or customer feedback to the team leader.
- Must have permanent working rights in Singapore with no restrictions.
- Minimum Higher NITEC in Mechanical, Mechatronics Engineering, or a related field. Candidates with strong hands-on experience in machinery troubleshooting are also welcome.
- Ability to read and interpret electrical and pneumatic schematics.
- 1–2 years of relevant experience in technical support or engineering roles.
- Experience in meat (non-halal) processing facilities, especially with slicing equipment, is a strong advantage.
- Strong communication and interpersonal skills; able to work independently and in a team.
- Willingness to travel across the Asia region.
Ready to make an impact in the food technology industry?
Apply now and be part of a team that’s shaping the future of food processing
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solutions for the food processing industry.
We are looking for a Field Service Engineer to join our dynamic team and support our growing operations across Asia.
Key Responsibilities
Technical Support
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