Assistant Director / Senior Manager of Catering Sales & Event Services

Ensure a seamless turnover and event execution from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurate forecasting in all segments.

Responsibilities:

• Personally manage and actively supervise the management of selected key catering accounts.
• Source, books and develop local catering and meeting and social catering business.
• Implement and execute catering sales promotions / initiatives campaign.
• Assist to devise, implement and execute annual sales plan addressing revenue, customers and sales activity plan to achieve the overall catering revenue goals.
• Solicit and develop catering accounts base. Joint calls with the Catering team to close business deals. Assist the Director of Catering Sales & Event Services to manage day to day sales activities of the team.
• Organize, plan and execute any in-house customers events.
• Attend social networking gathering as required to create awareness of the Hotel.
• Conduct sales blitzes as needed to develop new businesses
• Aggressively lead the catering revenue maximisation.
• Work closely with Revenue and Sales team to create and implement programs to achieve greater productivity through:
• Increase average check and function room maximisation.
• Increase business volume during need period.
• Increase food & beverage banqueting sales.
• Work closely with the catering sales and event services team to generate catering leads with close follow-up and monitoring of leads leading to conversion.
• Liaise with Food & Beverage and Culinary team to develop new concept, theme menus and setup to cater to the client’s needs by offering quality and better choices for revenue optimisation.
• Execute and support the operational aspects of business booked (e.g. generating proposal, writing contract, customer correspondence).
• Personally handles high profile events execution. Meets with guests during pre- and post-group / events meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

If you enjoy building a team and have at least 8 years of relevant experience with at least 3 years in a similar capacity, write in to have a chat with us!