Customer Service Manager
AVENUE K PTE. LTD. Toa Payoh Permanent
Responsibilities:
- To maintain a professional, positive and empathetic attitude at all times
- Provide professional and excellent customer support, encouraging customers to come back
- To satisfactorily respond to customers’ demands and queries with excellence.
- To gather and retain customer information
- Communicate and coordinate with the team and management to ensure smooth operations
- Provides feedback on the efficiency of the operations and customer service process
- Diploma or Bachelor’s Degree in relevant fields
- Professional looking and well-groomed to the standards set
- Proficient in customer service and communication skills
- Ability to stay calm in any given situation
- Possess digital literacy
- 1-2 years of relevant customer service experience will be a plus
- Prior experience in the beauty line preferred
AVENUE K PTE. LTD.Geylang, 4 km from Toa Payoh
with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements...
Impact BPOGeylang, 4 km from Toa Payoh
with the team
• Manage the morale, welfare, and health of the Customer Service Team
Requirements:
• At least a Diploma in Business Management or related fields.
• Min. 4 years of experience in a call centre or hospitality industry with at least 2 years...
PERSOL SINGAPORE PTE. LTD.Toa Payoh
We are looking for a dynamic Customer Service Manager (Call Center) to lead our customer engagement operations. This role is responsible for managing inbound and outbound contact center activities, ensuring exceptional customer experience...