Sales Coordinator (Sales, Manufacturing)

Job Summary

This role is perfect for organized, adaptable individuals with experience coordinating in fast-paced manufacturing or industrial environments.

Job Description:

• Coordinate with Production and Procurement to ensure orders are scheduled, manufactured and delivered on time.
• Monitor order progress, follow up on delivery status, and update customers promptly on changes or delays.
• Handle RFQs by gathering material, pricing, and lead-time information for accurate quotation preparation.
• Prepare and track quotations, maintain records of inquiries, orders and pricing updates.
• Support existing customer accounts with day-to-day coordination and communication.
• Liaise across departments (Sales, Production, Procurement, Logistics, Customer Service) to ensure smooth execution.
• Prepare periodic reports on quotation activity, order status and customer follow-ups.
• Assist in resolving customer issues and support continuous improvement in response efficiency and communication flow.
• Ensure compliance with QMS requirements related to contract review and customer satisfaction.

• All academic disciplines are welcome.
• Preferably 2–5 years of experience in Sales Coordination, Sales Support, Customer Service, Order Management, or a similar role.
• Experience in a manufacturing, industrial, engineering, or related business environment will be an advantage.

• Strong communication and interpersonal skills, with the ability to work effectively across departments and with customers.
• Good understanding of quotation support, order processing, customer follow-up and internal coordination processes.
• Ability to work closely with Production and Procurement to gather accurate operational and commercial information.
• Good organization and time-management skills, with the ability to handle multiple inquiries and priorities simultaneously.
• High level of accuracy and attention to detail in quotation preparation, record maintenance and follow-up work.
• Ability to handle customer communication professionally, especially in cases involving delays, schedule changes or urgent requests.
• Proficiency in Microsoft Office applications, especially Excel, Word, Outlook, and ERP / order management systems where applicable.
• Proactive, responsible, responsive and able to work independently in a fast-paced