Consulting Manager
Dematic Geylang Full-time
WHAT WE OFFER
- Career Development
- Located in Singapore
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
ABOUT DEMATIC
Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.
Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa.We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.
WHY JOIN US?
We are seeking a motivated Consulting Manager to join our team and support the growth of the Asia Solutions Development team. In this role, you will help establish processes, tools, and standards that enable efficient design and solution development.Working closely with the sales team, you will contribute to delivering competitive solutions that meet our customers’ operational needs while strengthening Dematic’s position as the supplier of choice.
Join our dynamic team today in Singapore to create a real impact in the Material Handling/Automation Industry!
WHAT YOU WILL DO IN THIS ROLE:
Process Development and Solution Design- Review and refine consulting and solution development processes to ensure all stages of the workflow are effectively addressed across opportunities.
- Review RFP and tender documentation to understand customer requirements and project scope.
- Evaluate existing customer operations to identify current challenges and future needs.
- Analyse customer data to establish design parameters and identify improvement opportunities.
- Develop solution documentation and design requirements to support solution development.
- Identify and evaluate suitable solution concepts, including modelling and comparison of alternatives.
- Review deliverables from Consulting and Design Estimation teams to ensure sound conclusions and technically robust, cost‑effective solutions.
- Identify process or capability gaps and implement improvements to enhance workflows and team effectiveness.
- Partner closely with the Sales team to guide customers through the solution development process and strengthen customer relationships.
- Support bid management activities and coordinate proposal preparation with Sales and Solution Development teams.
- Assist with the preparation of sales proposals, tender submissions, and technical presentations.
- Participate in customer presentations and provide technical expertise to support solution discussions.
- Ensure Consulting team members have the necessary training, tools, and guidance to deliver work to high standards.
- Identify capability gaps and support training initiatives for the Design and Estimation teams.
- Coordinate task allocation and manage workloads to ensure timely and high‑quality deliverables.
- Support team members in prioritising work and delivering solutions that meet customer expectations.
- Lead concept development activities and continuously improve design approaches to leverage technological advancements.
- Oversee the use of simulation tools to validate system performance and evaluate design scenarios.
- Contribute to the development of standardized solutions for the Asia region.
- Support smooth handover of new projects from Sales to Operations.
- Drive continuous improvement in system design to leverage emerging technologies.
- Ensure solution concepts remain competitive while maintaining technical integrity.
- Ensure compliance with relevant ISO procedures and internal standards.
WHAT WE ARE LOOKING FOR:
- Bachelor’s degree or higher in Engineering, Logistics, Automation, or a related technical discipline.
- Experience in intralogistics, material handling systems, or automation solutions.
- Strong analytical and numerical skills with the ability to analyse and interpret operational data.
- Proven problem‑solving ability with a logical and creative approach.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
- Ability to engage and influence stakeholders, including customer representatives up to senior management level.
- Strong customer focus with the ability to build and maintain professional relationships.
- Understanding of occupational health and safety (OH&S) requirements.
- Strong commercial awareness and the ability to manage priorities and meet deadlines.
- Experience working collaboratively across cross‑functional teams.
- Experience in concept development and strong understanding of equipment capabilities.
- Proficiency in Microsoft Office applications.
- Experience supporting a consultative sales process for complex technical solutions.
- Strong commercial acumen and negotiation skills.
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