Patient Service Associate

apartmentNational Cancer Centre Singapore placeOutram scheduleFull-time calendar_month29/4/25

About the Role

The Patient Service Associate / Senior Patient Service Associate performs both roles of patient fronting and patient assisting.

The Patient Service Associate performs registration, scheduling of appointments, administration of required work process and cashiering services for patients at relevant work setting such as Specialist Oncology Clinics (SOCs) or Ambulatory Treatment Unit.

Some of the Key Responsibilities Include

Greet patients and handle patients’ enquiries and over the telephone
Schedule appointments for patients and provide patients with relevant information regarding tests and investigations according to policies and procedures
Perform finalization of bills & guide patient to use Self Service Station (SSS) and cashiering duties for services rendered to patients
Assist and chaperon doctors in the consultation rooms
Record vital signs (height, weight, temperature, pulse, respiration, blood pressure) of patients
Prepare patients for physical examination and investigations

Job Requirements:

Diploma / A level / Higher Nitec & Nitec / GCE O or N level
No healthcare experience needed, full training will be provided

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