ED, Regional Wealth Management Operations Head. Consumer Banking Group - Bukit Merah

apartmentDBS Bank placeBukit Merah scheduleFull-time calendar_month3/5/25

CBGO (Consumer Banking Group Operations) is the key operations partner to the CBG
Consumer Banking and Wealth Management business. With our digital operating model and

customer servicing capabilities, we aim to deliver best-in-class service to our client base, from

retail to affluent and private banking segments across the region – Singapore, Hong Kong, Taiwan, India, Indonesia, China, and Thailand.

Key Responsibilities/:

Lead and drive strategies and transformational programs for Regional PB/Wealth

Management operations.

Implement and execute WMO projects and initiatives, including the design of the target

operating model, use of new technologies such as GenAI, and workflow/workbench
design and enablement to achieve operational efficiencies.

Partner with the business at MTJ to drive PB/Wealth business growth plans and

strengthen ops support and servicing models to achieve best-in-class results.

Work with tech partners to effectively drive technology budget deliverables for

operations projects/initiatives.

Oversee operational controls and governance responsibilities related to the operating

control environment and compliance with regulations, group policies, and
requirements.

Provide strategic guidance and support on critical initiatives in line with goals set for the

Group.

Drive the annual planning process for the function and establish a strong performance

management discipline.

Maintain financial discipline in investments and costs for the Group.

Requirements/:

Deep experience in PB/Wealth Business, operations, and change management.
Strong leadership and influencing skills; strategic thinker; hands-on and delivery

focused.

Bachelor's degree required, with a minimum of 15 years of experience working in

Banking Operations and a strong skill set in operational management and strategic
planning.

Excellent communication skills; highly driven and a self-starter.
Experienced in designing and implementing complex transformation programs,

encompassing areas such as organizational structure, policies, procedures, risk
assessment, technology resources, and management information.

Strong understanding of the impact of operations on business and stakeholders, with a

proven track record of driving and executing projects and initiatives effectively.

Possess maturity in judgment, with a strong focus on critical thinking, effective

facilitation, and stakeholder management.

Systematic and disciplined approach to planning, organizing, decision-making, and

delegation.

electric_boltImmediate start

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local_fire_departmentUrgent

Private wealth and insurance support manager

placeSingapore River, 2 km from Bukit Merah

at 93625173 (EA: 94C3609/ R1104689 ) • skills private wealth, case management, client services • qualifications At least a degree in finance, accounting, law or economics • education Bachelor Degree share this job....