Toa Payoh - Customer Service Officer
Private Advertiser Toa Payoh Full-time
We’re Hiring: Customer Service Officer!
Do you enjoy helping people and ensuring they have smooth, positive experiences? Join us as a Customer Service Officer, where you’ll be the first point of contact for clients and play a key role in delivering exceptional service.
What You’ll Do- Handle client inquiries and provide timely, accurate responses
- Assist with onboarding, follow-ups and issue resolution
- Maintain records of client interactions and update CRM systems
- Collaborate with internal teams to address client needs effectively
- Suggest improvements to enhance service quality and client satisfaction
- Local Polytechnic Diploma/Degree in Business, Communications or related fields
- Strong communication and problem-solving skills
- Empathetic, proactive and detail-oriented
- Organised and able to manage multiple client requests efficiently
- Familiarity with CRM or customer service tools is a plus
- Hands-on experience in client service and support
- Mentorship from experienced customer service professionals
- Opportunities to grow into client success, account management or operations roles
- Collaborative, supportive and client-focused team culture
Private AdvertiserGeylang, 4 km from Toa Payoh
We’re Hiring: Customer Service Officer!
Do you enjoy helping people and ensuring they have smooth, positive experiences? Join us as a Customer Service Officer, where you’ll be the first point of contact for clients and play a key role...
BRIGHTER WORLD EDUCATION GROUP PTE LTDToa Payoh
Responsibilities:
• Handle and process all enrolments and registration
• In-charge of school fee collection
• Handle & follow-up customers' enquires
• Assist in daily school operations
Requirements:
• GCE ‘O’ level/ ITE and above
• Customer...
Mavis Tutorial Centre Pte LtdToa Payoh
Mavis has the distinction of being the most trusted brand in the tuition industry since 1986 with 17 centres island-wide and we are seeking dedicated Customer Service Officer to join us. As a frontline staff, you will be the first point of contact...