Senior IT Project Manager - Toa Payoh

Summary:

The Project Manager will oversee end-to-end project delivery, stakeholder management, change management, and risk mitigation, while promoting digital literacy and innovation.

Requirements:

• Develop and implement digital transformation strategies in collaboration with senior leadership.
• Lead cross-functional project teams to design, develop, and deploy digital solutions, ensuring on-time and on-budget delivery.
• Own the planning and development of the IT Delivery Roadmap, monitoring execution from end-to-end.
• Manage stakeholder communication at all levels, including senior leadership, employees, customers, and vendors.
• Develop and implement change management plans for smooth transitions to new digital processes and systems.
• Optimize IT project delivery resource capacity and align deployment windows with Application Production Support.
• Support the Domain Head and/or Programme Manager on budget matters.
• Promote digital literacy through training and support for employees.
• Identify and mitigate risks associated with digitalization initiatives, ensuring compliance with regulatory requirements.
• Establish and track KPIs to measure success and identify areas for improvement.
• Manage vendors and drive RFPs for new solutions as required.
• Ensure project and program deliverables adhere to corporate governance and processes.
• Collaborate with fellow Project Managers to align key departmental objectives and escalate issues as needed.
• Participate in studies and methodologies adopted by the department.

Qualifications:

• At least 10 - 12 years of experience in project management, preferably in digital transformation.
• Proven track record in managing large-scale Cash Management & Payments IT or transformation projects.
• Experience leading cross-functional teams and managing complex projects.
• Familiarity with cash management, payment market infrastructure, systems, products, and industry standards in APAC.
• Strong understanding of digital technologies, including cloud computing, AI, and data analytics.
• Experience working with offshore teams across different time zones in a fast-paced, dynamic, and multicultural environment.
• Knowledge of SDLC and/or Agile Scrum methodologies.
• Technical or programming background is a plus.
• Strong verbal and written communication skills, attention to detail, and customer service orientation.
• Result-oriented with strong analytical and problem-solving skills.
• Ability to innovate and drive business growth through digital solutions.
• Leadership qualities to drive projects independently and achieve team cohesion under pressure.