URGENT HIRING- L1 Production support
ITCAN PTE. LIMITED Bukit Merah
Job Description & Requirements
Key responsibilities- Provide L1 support for banking applications and systems, including troubleshooting and resolving technical issues.
- Monitor system performance, detect anomalies, and ensure uptime and availability of services.
- Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
- Work closely with L1 support to ensure a seamless escalation process for complex issues.
- Collaborate with development teams to identify and resolve recurring issues or system bugs.
- Perform root cause analysis and provide recommendations for system improvements.
- Document technical issues, solutions, and best practices for future reference.
MediaCorpClementi, 8 km from Bukit Merah
Purpose:
The Engineer shall be rotated to provide technical support and work in the 2 units in Production Support:
1. TV Studios Support
2. Outdoor Broadcast Support
The Scope:
The Engineer is expected:
1. TV Studios Support
• Support...
ITCAN PTE. LIMITEDBukit Merah
Job Description & Requirements
Key responsibilities
• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime...
RidikBedok, 12 km from Bukit Merah
1. Provide L1 production support for 24x7 on Core Banking applications.
2. To coordinate and support infrastructure maintenance activities
3. To manage implementations of new application releases; adhering to the best...