Customer Service / Sales Support (Manufacturing)

The Opportunity:

You will work closely with customers, internal teams, and regional stakeholders to ensure smooth execution and high service standards across the business.

• Full-time, permanent opportunity
• Location: West region
• Candidates able to start on short notice is highly advantageous

The Job:

• Handle RFQs, sales orders, delivery orders, invoices, and related documentation
• Support end-to-end order processing, shipment coordination, and customer delivery execution
• Respond to customer enquiries, provide product information, and resolve feedback or issues promptly
• Liaise with internal teams, external parties, and customer ERP portals to ensure smooth order fulfilment
• Prepare monthly reports, revenue listings, invoice submissions, and maintain stock inventory records
• Support backend administrative work for the commercial, service, and marketing teams
• Coordinate with HQ and APAC stakeholders on operational matters

The Talent:

• Diploma or Degree in Business, Supply Chain, Engineering, or a related field
• At least 3 years of experience in customer service, sales support, order processing, or commercial operations
• Experience in industrial, engineering,or manufacturing environment
• Proficient in Microsoft Office, with strong communication, coordination, and multitasking abilities
• Detail-oriented, proactive, and comfortable supporting both customer-facing and backend operational activities
• Candidates able to start on short notice is highly advantageous

Next Steps:

• Prepare your updated resume and email [email protected] to apply. We'd be happy to hear from you!
• We regret that only shortlisted candidates will be notified.

Personnel Registration Number: R2199181